Meet the Aqara Hub G350 – Aqara’s first Matter 1.5 smart camera, designed to work effortlessly with leading smart home platforms. No extra apps or complicated setup required.
Its dual-lens system combines a 4K ultra-wide camera with a 2.5K telephoto lens, delivering crisp detail from close-up to far away with smooth 9× zoom. AI-powered tracking keeps people and pets perfectly in frame, while fluid pan-tilt movement provides full 360° room coverage.
With local AI detection, clear two-way audio, and support for Apple Home, Google Home, Alexa, and more, the G350 makes home monitoring simple, reliable, and seamlessly connected.
Key Features
- Aqara’s Matter Camera: Powered by Matter 1.5, the G350 connects directly to major smart home platforms. Enjoy smooth, low-latency live view, two-way communication, and unified alerts—all within your preferred ecosystem, with no extra apps or complex setup.
- 4K Clarity with 9× Zoom, Perfect Near or Far: A dual-lens design pairs a 4K ultra-wide lens with a 2.5K telephoto lens. Easily zoom via dial or touch to capture everything from wide scenes to fine details. A large f/1.6 aperture and discreet 940nm infrared night vision ensure sharp images, even in low light.
- Tracks Like a Cameraperson: AI-powered tracking keeps people and pets centred automatically. Intelligent zoom highlights key details, while movement slows during zoom for smoother, more natural tracking.
- See Everywhere with Fluid Pan-Tilt: Enjoy complete 360° coverage with smooth pan-tilt movement. Tap to jump to any point, create panoramas, cruise automatically, or set preset angles to keep important areas in view.
- Detects Locally – See and Hear What Matters: Local AI detection identifies people, pets, faces, voices, gestures, and more—turning them into useful alerts and automations. High-quality two-way audio lets you respond instantly without unnecessary noise.
- Works with Apple Home and More*: Seamlessly integrates with Apple Home (including HomeKit Secure Video), Home Assistant, Google Home, Alexa, and SmartThings. Access live view, recordings, and audio control anytime via app or voice.
- Matter Controller & Zigbee Hub: Acts as a powerful Aqara Zigbee hub and Matter Controller/bridge. Connect Aqara devices to major platforms and bring third-party Matter devices into Aqara Home for unified, future-ready control.
- Flexible Local & Cloud Storage**: Choose how you store footage: record 24/7 to a secure microSD card (up to 512 GB), back up to NAS, or use end-to-end encrypted cloud storage with smart, sensor-linked event timelines.
Note:
* HomeKit Secure Video requires an iCloud plan and an Apple home hub. Resolution is limited to 1080p and may reduce under poor network conditions.
** MicroSD card not included. NAS data transfer is supported via SD card only. Cloud storage requires a HomeGuardian plan. A free trial is included and activates automatically.
Specifications
| Model | CH-C14D |
| Dimensions | 123×85×68 mm |
| Video Resolution | 3840 × 2160 (Wide-Angle Lens), 2560 × 1440 (Telephoto Lens) |
| Field of View (Diagonal) | 133° (Wide-Angle Lens), 43° (Telephoto Lens) |
| Focal Length | 2.8 mm (Wide-Angle Lens), 8 mm (Telephoto Lens) |
| Aperture | f/1.6 |
| Frame Rate | 20 fps |
| Power Input | 5V⎓2A |
| Wireless Protocols | Wi-Fi IEEE 802.11 a/b/g/n/ac/ax 2.4/5 GHz, Zigbee/Thread IEEE 802.15.4, Bluetooth |
| Local Storage | MicroSD card (not included). CLASS 10 or above is supported, up to 512GB storage |
| Operating Humidity | 0 ~ 95% RH, no condensation |
| Operating Temperature | -10 °C ~ 45 °C (14 °F ~ 113 °F) |
| What is in the Box | Camera Hub G350 × 1, User Manual × 2, USB-C to USB-C Cable × 1 |
Products typically arrive within 4 working days for North Island deliveries and 5 working days for South Island deliveries. Bulk and rural deliveries may take an extra day.
We only ship to physical addresses within New Zealand. A $5.00 shipping cost on orders under $100 will be charged for all orders.
Once we have dispatched your order, an email will be sent to you with a tracking number. To track your order, please visit http://trackandtrace.courierpost.co.nz/search/.
The cost of shipping is not included in product refunds, and you are responsible for shipping your product back to us. For more details, please refer to our refund policy.